My username on Subeta is NLuvWGreenday.
I was unfairly frozen about a month ago, give or take a bit, for supposed use of multiple accounts. Which I WAS NOT DOING! After that was worked out, they unfroze my account.
But since then, I have received like three Official warnings! Two, after them telling me what I did, I did not like that I had the warnings against me, but I saw that they were completely correct in giving me the warnings.
But after having five warnings against my name, (Believe me, I DO NOT get warnings on purpose, I would NEVER purposely break the rules.) I started being EXTREMELY careful! I was not going to lose my account that I have worked hard for for more than 2 and a half years!
But then, lo and behold, I got an Official Warning for spamming and they froze my account.
I DID NOT spam at all. I made sure of it. The day, yesterday, I got frozen, I had been on the forums literally all day! And I had created a LOT of forums, but I made sure that my old forums were on at least page 3 before creating a new one that was of the same context. (i.e: Buying Art, Selling Art, Selling Items). All I did was post, and respond to those you talked to me.
I DID NOT DESERVE THIS WARNING, let alone being frozen.
I sent in a support ticket:
Quote:
Date Created
2008-12-14 04:09:41
Staff Assigned
Rasputina
Ticket Information
Oh, please tell me it's not so! I think I am going to cry.
I swear I did not spam at all! I have been super-extremely careful to not do so! I couldn't have! Did I? Please tell me I didn't, that it is some kind of mistake?
NLuvWGreenday on 12/14 @ 4:14
Just to clarify my emotion-filled ticket-thing:
I made sure my forums went to page three before making new ones of a certain subject (i.e.: Buying Art, Selling Art, Selling Items.), I made sure I wasn't spamming (Not on purpose at least). I can't think of anywhere I would have spammed! All I have done today is post topics, and reply to people!
LitenRev on 12/14 @ 5:23
Hello! I will be transferring your ticket to an Assistant Administrator who handles frozen user support. She will respond just as soon as she is able. Thank you for your time and patience!
LitenRev
User Administrator
Customer Service & Support
NLuvWGreenday on 12/14 @ 9:53
Thank you very much.
I am trying to be very patient! But I just wish that they would leave me the heck alone! I see people on the forums especially breaking rules constantly on purpose, and continue to see those same people. I do something on COMPLETE accident, and get frozen!
The person assigned to my ticket, Rasputina, dealt with the last issue, when my account was frozen the first time.
Does anyone have suggestions as to what I should do? I really don't want to lose my account, I have work so hard for it! Please help me!
I am going to go cry in a corner now.