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 Post subject: Finally hacked.
PostPosted: Thu Dec 03, 2009 4:12 pm 
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PPT Student (256)
PPT Student
I've had the same account on neopets (scythemantis) since 2000, I never played with side accounts and was never good enough to save up more than a few hundred thousand neopoints in all that time, but I had every pet, petpet, and petpetpet I wanted largely thanks to gifts from people very special to me.

I know for a fact that the last time I logged in, it was the real neopets server, but the other day I find my password changed, my mutant gnorbu changed into a GREEN UNI, and my mutant tuskanniny POUNDED, sending his mutant urgoni and bleech (the account's two most sentimental items from the two closest people to me) into oblivion.

Password requests aren't arriving in my inbox (shouldn't this person have needed to confirm them with my e-mail?!), the staff hasn't responded to me yet, and I don't even know if I have enough information to give them. I don't remember the name of a single neofriend or a single sale/trade/auction I ever made.

Such a thing has never happened to me before, anywhere, by which I mean this is technically the first time anybody has stolen anything from me that I know about since childhood.

_________________
http://www.bogleech.com
http://scythemantis.deviantart.com


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 Post subject: Re: Finally hacked.
PostPosted: Thu Dec 03, 2009 4:35 pm 
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PPT Student (326)
PPT Student
User avatar
That is horrible! I hate hackers.

_________________
I'm too old for this!


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 Post subject: Re: Finally hacked.
PostPosted: Thu Dec 03, 2009 6:26 pm 
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Newbie (5)
Newbie
That is not good news, I hope you can get your account back and possibly repair some of the damage!

_________________
Live, Laugh, Love


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 Post subject: Re: Finally hacked.
PostPosted: Thu Dec 03, 2009 8:04 pm 
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PPT Student (326)
PPT Student
User avatar
Black Water wrote:
That is not good news, I hope you can get your account back and possibly repair some of the damage!
I hope you get it back too, we need more old neopets users like you.

_________________
I'm too old for this!


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 Post subject: Re: Finally hacked.
PostPosted: Fri Dec 04, 2009 3:36 am 
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Moderator (2952)
Moderator
That's awful! :( I hope everything is fixed and works out

_________________
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 Post subject: Re: Finally hacked.
PostPosted: Fri Dec 04, 2009 5:36 am 
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PPT Toddler (152)
PPT Toddler
Sorry to hear that =(

It would really help if you still have access to the original e-mail attached to the account. Just keep fighting.


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 Post subject: Re: Finally hacked.
PostPosted: Sat Dec 05, 2009 6:28 am 
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PPT Student (256)
PPT Student
Only three days after discovering my account was stolen, it's been returned to me with a safety deposit box full of OUTRAGEOUSLY GENEROUS compensation for my loss. Disproportionately, crazily generous, and I didn't even ask them to do anything but open the account back up!

Really sweet, wonderful and prompt staff. This is my first experience dealing with TNT in my near-decade of playing. Everyone else had me so worried with their pessimism and negative experiences!

_________________
http://www.bogleech.com
http://scythemantis.deviantart.com


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 Post subject: Re: Finally hacked.
PostPosted: Sat Dec 05, 2009 7:28 am 
Online
Administrator (9152)
Administrator
User avatar
That's fantastic! Thanks for letting us know.

I'm glad you got your account back and all the goodies!

_________________
Image


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 Post subject: Re: Finally hacked.
PostPosted: Sat Dec 05, 2009 1:17 pm 
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PPT Student (326)
PPT Student
User avatar
That is awesome, I'm glad you got it back!

_________________
I'm too old for this!


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 Post subject: Re: Finally hacked.
PostPosted: Tue Dec 08, 2009 1:51 am 
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PPT Toddler (152)
PPT Toddler
Scythemantis wrote:
Only three days after discovering my account was stolen, it's been returned to me with a safety deposit box full of OUTRAGEOUSLY GENEROUS compensation for my loss. Disproportionately, crazily generous, and I didn't even ask them to do anything but open the account back up!

Really sweet, wonderful and prompt staff. This is my first experience dealing with TNT in my near-decade of playing. Everyone else had me so worried with their pessimism and negative experiences!
If you don't mind me asking, what type of items did they compensate you with?

And I'm glad to hear they returned your account.


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 Post subject: Re: Finally hacked.
PostPosted: Tue Dec 08, 2009 3:35 am 
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PPT Toddler (112)
PPT Toddler
Different situation, but I was just hacked. They didn't take the account, just 4 million neopoints in exchange for a Mystery Of The Kougra Paw. I'm not sure why they didn't take all of it. I've neomailed the person who now has my neopoints, hoping they didn't make the offer themselves and would be willing to trade back. I also reported it, changed my password, cleared my cookies, a changed my password again. Here's to hoping TNT is as fast and considerate with my case.

_________________
-Amber

"You can be a starving artist, or an artist who isn't starving, but the worst thing for people like us to be is a well fed non-artist."


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 Post subject: Re: Finally hacked.
PostPosted: Wed Dec 09, 2009 2:39 am 
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Moderator (2952)
Moderator
bone garden wrote:
Different situation, but I was just hacked. They didn't take the account, just 4 million neopoints in exchange for a Mystery Of The Kougra Paw. I'm not sure why they didn't take all of it. I've neomailed the person who now has my neopoints, hoping they didn't make the offer themselves and would be willing to trade back. I also reported it, changed my password, cleared my cookies, a changed my password again. Here's to hoping TNT is as fast and considerate with my case.
I wish you the best of luck getting back your lost NPs; this is absolutely ridiculous.

_________________
Image


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 Post subject: Re: Finally hacked.
PostPosted: Wed Dec 09, 2009 4:58 pm 
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PPT Student (326)
PPT Student
User avatar
People these days, they need to get lives and stop hacking.

_________________
I'm too old for this!


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 Post subject: Re: Finally hacked.
PostPosted: Fri Dec 11, 2009 7:39 pm 
Offline
PPT Toddler (112)
PPT Toddler
Oh I'm stupid. I didn't save the report I sent to TNT. Am I guarenteed to at least get an automated response with my report under it? I had the name of the person and the lot number and now I have neither. I haven't heard anything yet, so I'm gettng antsy. I'm guessing several trades were made because I'm missing 4 million solid and that's a multiple of 800 000. I'm glad they didn't get it all, but if I hadn't been hacked I'd have reached my neopoint goal before painting my Flotsam Royal yesterday and I really want to get her painted. I don't know what to do. I hope I hear something soon.

_________________
-Amber

"You can be a starving artist, or an artist who isn't starving, but the worst thing for people like us to be is a well fed non-artist."


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 Post subject: Re: Finally hacked.
PostPosted: Sun Dec 13, 2009 5:08 am 
Offline
Newbie (7)
Newbie
Scythemantis wrote:
I've had the same account on neopets (scythemantis) since 2000, I never played with side accounts and was never good enough to save up more than a few hundred thousand neopoints in all that time, but I had every pet, petpet, and petpetpet I wanted largely thanks to gifts from people very special to me.

I know for a fact that the last time I logged in, it was the real neopets server, but the other day I find my password changed, my mutant gnorbu changed into a GREEN UNI, and my mutant tuskanniny POUNDED, sending his mutant urgoni and bleech (the account's two most sentimental items from the two closest people to me) into oblivion.

Password requests aren't arriving in my inbox (shouldn't this person have needed to confirm them with my e-mail?!), the staff hasn't responded to me yet, and I don't even know if I have enough information to give them. I don't remember the name of a single neofriend or a single sale/trade/auction I ever made.

Such a thing has never happened to me before, anywhere, by which I mean this is technically the first time anybody has stolen anything from me that I know about since childhood.
That has happed to me, my account was koro20599, it got frozen cuz some one hacked it and took all my items. and then my new account got frozen cuz some one hacked it and wrote trash on the neoboards.


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