Were you frozen just recently?

[Bexxums]

I was frozen, today. My main, sides, and two labs. This was the login message I got:
"This account was using a 'cheat' or downloadable cheat program."

Completely untrue. My friend was frozen, same reason. We're both premium uses, too.
A side I hadn't been on in 4 days was not frozen. So it had to be a recent infraction.

Has anyone else been frozen today {6/5} or recently for the same reason? Please let me know, I want to know whats going on.

[cpvr]

Not me, I'd recommend that you contact TNT.

[Teelie]

I haven't been but I know someone who was a premium user who was frozen for the same thing a few months back. I believe they were told it was a glitch. Whatever the problem was, try contacting the Neopets team and find out.

[*Steph*]

They have a guide for that on the main site. Check it out. I have heard it helps.

[stampsyne]

Remember that premium users have thier own quicker contact!

http://premium.neopets.com/login.aspx?R ... rozen.aspx

and your payments will not automatically be cancelled. You will continue to be billed if you do not cancel it.

[es.dee]

Yeah I read that frozen article.

http://www.pinkpt.com/yukiosart_frozen.htm

Just keep calm, keep contacting them, and if things go well, you ought to have it back.

[hintswen]

i've had ALOT of accounts frozen, TNT never bothers sorting out the problem. I emailed them about something maybe... a year ago, i'm STILL waiting for a reply.

[Medusa]

Has anyone else been frozen today {6/5} or recently for the same reason?

There was a large number of users frozen in mid-May for the same reason, all protest their innocence and I haven't heard of any of them getting a positive response from TNT. Many of them were Premium.

[Marypaul87]

<center>I'm one of them -.-"
still waiting for a reply
I'm getting really angry </center>