Lost Premium?!?!

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Katherine

Post subject: Lost Premium?!?!

PostPosted: Tue Oct 02, 2007 10:54 pm

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I just logged in and my premium was gone! Has this happened to anyone else?

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Lee

Post subject: Re: Lost Premium?!?!

PostPosted: Tue Oct 02, 2007 10:59 pm

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Nope sorry. And I have no idea what could have happend.

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Daze

Post subject: Re: Lost Premium?!?!

PostPosted: Tue Oct 02, 2007 11:01 pm

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Did your last payment go through?

Usually when Premium disappears it is because the last payment wasn't received by TNT.

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Katherine

Post subject: Re: Lost Premium?!?!

PostPosted: Tue Oct 02, 2007 11:11 pm

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That's what I thought, it is the start of the month afterall. I've just never lost it before.

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Lee

Post subject: Re: Lost Premium?!?!

PostPosted: Tue Oct 02, 2007 11:29 pm

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That is probably the most likely thing.

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Alex

Post subject: Re: Lost Premium?!?!

PostPosted: Wed Oct 03, 2007 9:59 am

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Did your credit card recently expire, and you haven't updated the details? That is a common cause for disappearing premium.

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LaraLeigh

Post subject: Re: Lost Premium?!?!

PostPosted: Wed Oct 03, 2007 1:58 pm

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This happened to me too! I did pay for it but it just went poof, later I canceled the payment and when somebody tried to send me a new invite it said a already had premium when I didn't anymore.

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Illyria

Post subject: Re: Lost Premium?!?!

PostPosted: Thu Oct 04, 2007 5:47 am

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i've had premium shut itself off and then take he payment the next day
they system for knowing when its off to repay is not well

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Skynetmain

Post subject: Re: Lost Premium?!?!

PostPosted: Thu Oct 04, 2007 6:08 am

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Had this recently happen to me with this:

Quote:

Did your credit card recently expire

as the cause. When I checked, they said the sent me an e-mail about it, but I never got one. I got it reactivated in minutes.

I don't know if this is your problem. Hope it gets worked out quickly.

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